Store Policies

Shipping Prices

For all mail orders, refer to the chart below for the shipping prices.

Weight

0-3oz

4-6oz

7-13oz

14-1lb8oz

1lb9-3lb

Over 3lb

Domestic

3.00

3.50

4.50

12.00*

16.00*

call for quote

Canada

8.00

10.00

11.00

14.00

23.00

International

10.00

14.00

18.00

21.00

32.00

Shipping is by First Class Mail except for *(Priority Mail)

  1. All items with a mailing address in Hawaii or held for pickup will be charged sales tax of 4.712%.
  2. First Class Mail orders over $50 in the U.S. will be charged an additional $1.00 for delivery confirmation.
  3. All International orders over $50 will be charged an additional $13.00 for registered mail.
  4. We strive to get domestic orders out in 24 hours and international orders out within 3 days.

 

Return Policy

A receipt must be included in order to return an item. Elite Club Members do not have to present a receipt. No product can be returned after 60 days from the purchase date. The amount of refund given is based on the chart below:

  •  100% Refund Any item still in shrinkwrap or otherwise unopened and hardcover books which do not show any wear.
  • 75% Refund Boxed items that are complete and unpunched or with no parts removed from the sprue. Hardcover books with some minor wear. 
  • No Refund On softcover books or comics. Games that have been punched or models with parts off or missing from the sprue. 

Crime and Punishment

Westside Comics and Games will pay a reward of at least $50 for any information leading to a conviction of any crime committed against the store.

Gaming Table Use

Priority for use of our gaming tables is for organized store events and tournaments. We also award time as a benefit for some Elite Members. Gaming groups that are registered with certain game companies (Flames of War, Pathfinder and other games we support) are eligible for some table use each week. Registered groups must play the game they are registered for.

Behavior during gaming events

Westside Comics and Games is a family-oriented store and some behavior standards must be maintained when attending and participating in store events or when using our gaming tables.

1. Players should refrain from profanity.

2. Please do not use music or video devices that could be disruptive to other players or customers.

3. Pornographic material, drugs or alcohol are not permitted at the store. Anyone suspected of being drunk or under the influence of drugs will be asked to leave. Elite Members will lose points for such behavior.

4. Players may report other players for un-sportsmanship conduct during events. Players who have regularly been reported will be advised, but if such conduct persists may be banned from participating in other store events. We want ALL players to enjoy their gaming experience.